Terms & Conditions

Last updated: 23 May 2026 · Effective immediately

These Terms & Conditions ("Terms") form a legally binding agreement between you ("User", "you", "your") and Agrigore Ventures Pvt. Ltd., an Indian private limited company ("Puresol", "Company", "we", "us", "our"), operating the website puresol.in ("Website"). By accessing the Website, creating an account, subscribing to our newsletter, submitting an enquiry, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using any part of the Website — whether you browse, subscribe, submit an enquiry, or purchase a product — you agree to be bound by these Terms together with our Privacy Policy, both of which constitute the entire agreement between you and the Company in respect of the subject matter. If you do not agree, please discontinue use of the Website immediately.

2. Eligibility

The Website is intended for users who are at least 18 years of age and competent to enter into a contract under the Indian Contract Act, 1872. By using the Website, you represent and warrant that you meet these requirements and that all information you provide is true, accurate, current, and complete.

3. Account & Registration

Certain features may require you to provide information through a contact form, newsletter signup, or order checkout. You are responsible for maintaining the confidentiality of any credentials and for all activity that occurs under your information. You agree to notify us immediately of any unauthorised use at info@puresol.in.

4. Products, Descriptions & Pricing

Puresol products are natural, hand-harvested salts and related goods produced by Agrigore Ventures Pvt. Ltd. We take reasonable care to describe and depict products accurately. However:

• Colour, crystal size, texture, and mineral profile may vary slightly between batches because the product is natural and minimally processed.
• All prices are listed in Indian Rupees (INR / ₹) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify product specifications, packaging, pricing, or availability at any time without prior notice.
• In the event of a pricing error, we reserve the right to cancel the affected order and refund any amount paid.

5. Orders & Acceptance

Your order constitutes an offer to purchase a product. We are not obliged to accept any order and may, at our sole discretion, decline or cancel an order for reasons including but not limited to: stock unavailability, suspected fraud, inability to ship to your address, or pricing/description errors. A binding contract is formed only when we send you an order confirmation email containing the order number and dispatch details.

6. Payment Terms

We accept payments through authorised third-party payment gateways. By submitting payment information, you represent that you are authorised to use the payment method. We do not store full card details on our servers; all sensitive payment data is processed by PCI-DSS compliant gateways.

You agree to pay the total amount due, including product price, applicable taxes (GST), and shipping charges. If a payment fails or is reversed, we may suspend or cancel the related order.

7. Shipping & Delivery

We currently ship within India. Estimated delivery timelines, shipping charges, and serviceable pin codes will be displayed at checkout and may vary by location. Once dispatched, you will receive tracking information by email or SMS.

Risk of loss and title for products pass to you upon delivery to the address you provided. Delivery delays caused by courier partners, weather, public events, or other factors beyond our control are not the responsibility of the Company.

8. Returns, Refunds & Cancellations

Because our products are consumable food items regulated under the Food Safety and Standards Act, 2006, we cannot accept returns of opened or used products for hygiene reasons. We will, however, replace or refund products that are:

• Damaged in transit (reported within 48 hours of delivery with photographic evidence);
• Defective on arrival (sealed packaging compromised);
• Incorrectly shipped (wrong product or quantity received).

Cancellation requests are accepted only before the order has been dispatched. To initiate a return, refund, or cancellation, please write to info@puresol.in with your order number and details. Approved refunds will be processed to the original payment method within 7–10 business days.

9. Intellectual Property

All content on the Website — including the Puresol name and logo, brand identity, photography, copy, videos, illustrations, recipes, scientific content, and the underlying design and code — is the exclusive property of Agrigore Ventures Pvt. Ltd. or its licensors and is protected by Indian and international intellectual property laws.

You may view and download content for personal, non-commercial use only. You may not reproduce, modify, republish, distribute, or commercially exploit any content without our prior written permission.

10. User Conduct

You agree that you will not, directly or indirectly:

• Use the Website for any unlawful, fraudulent, or harmful purpose;
• Submit false, misleading, or defamatory information through any form on the Website;
• Attempt to gain unauthorised access to the Website, its servers, or any associated systems or networks;
• Use automated means (bots, scrapers, crawlers) to access or extract data from the Website without our written consent;
• Upload or transmit viruses, malware, or any code intended to interfere with the operation of the Website;
• Reverse-engineer, decompile, or otherwise attempt to derive the source code of the Website.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. By using the Website, you consent to such processing.

12. Disclaimers & Health Notice

The Website and our products are provided on an "as is" and "as available" basis. While we operate under valid FSSAI registration and follow stringent food-safety protocols, all health, wellness, and mineral-content information published on the Website is for general educational purposes only and does not constitute medical advice.

Salt is an essential dietary mineral; however, individuals with hypertension, kidney disease, cardiovascular conditions, or other sodium-sensitive health concerns should consult a qualified medical practitioner before making material changes to their dietary salt intake. Statements regarding mineral content, alkalinity, or traditional Suryatapa harvesting have not been evaluated by any regulatory authority as therapeutic claims and are not intended to diagnose, treat, cure, or prevent any disease.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Agrigore Ventures Pvt. Ltd., its directors, employees, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages — including without limitation loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your use of the Website or our products.

Our total aggregate liability for any claim arising from these Terms or your purchase shall not exceed the amount actually paid by you for the specific product giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Agrigore Ventures Pvt. Ltd., its directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or your infringement of any third-party right.

15. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Subject to the dispute resolution clause below, the courts at Jaipur, Rajasthan shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or your use of the Website.

16. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of these Terms, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If the dispute is not resolved within thirty (30) days, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator appointed mutually, seated at Jaipur, Rajasthan, and the language of arbitration shall be English. The arbitral award shall be final and binding on the parties.

17. Changes to These Terms

We reserve the right to modify, amend, or replace these Terms at any time. Material changes will be reflected in the "Last updated" date at the top of this page. Your continued use of the Website following any change constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.

18. Contact

For any questions, concerns, or notices regarding these Terms, please reach us at:

Agrigore Ventures Pvt. Ltd.
Email: info@puresol.in
Phone: +91 85868 91913
Website: puresol.in